Política de reembolso

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Items that are eligible for return are because they have a factory breakage or were damaged in shipping and handling. If your order has been delivered for more than 7 days and no damage was reported in that time, it IS NOT ELIGIBLE.
The products you purchased without reading the measurements would also not be eligible, unless the product in the description does not have the specified measurements.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at inshemiamiweb@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at inshemiamiweb@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Internacional

Yes we can make international orders. On our part, we sell you our products and the shipping agencies are in charge of transporting it to you. If you have problems with broken products, we will file a claim and return or resend the product. If there are problems with the shipment, it is with the shipping company, and they do not return the money charged for the transfer, in case of returning the package, in cases that the customs of their country does not allow entry, etc., or the client does not Please pay the taxes at customs to your country.
Take into account the products that the customs of each country do not allow through, such as powders, liquid seeds, etc. Each country charges customs taxes to allow entry into their country.
The order is made completely in the online store. There you order what you want and pay for the products, shipping and taxes right there. Everything in the online store.
For international orders, payment is only made through Paypal from the same online store for the security of both.